Know What's Stopping Your 5-Star Rating | StarReady
For UK licensed kennels and catteries

Know exactly what's stopping
your 5-star rating.

StarReady shows you precisely what your inspector will check, what your documents are missing, and what to fix to move up a star rating. Generate your full DEFRA document pack in 15 minutes and know your inspection readiness score before the inspector arrives.

Founding member pricing: First 50 subscribers lock in £14/month Starter forever. 47 spots left.
See a sample document — view what your documents look like before signing up
Card required. Nothing charged for 14 days. Cancel any time before day 15.
Oakfield Dog Boarding
Pro plan
87/100
INSPECTION READY
Documents
Compliance Files
Gap Analysis
  • Written Emergency Plan
  • Cleaning and Disinfection Procedure
  • Disease Control and Isolation Procedure
  • Staff Training and Supervision Procedure
  • Animal Welfare Risk Assessment
  • Out-of-Hours Monitoring Procedure
DEFRA updates its animal activities licensing guidance regularly. StarReady checks daily and emails you the moment anything changes.
Mapped to DEFRA LAIA 2018
Compliance file storage included
Inspection readiness score out of 100
Renewal tracking and reminders built in

Most operators fail inspections because of paperwork, not animal welfare.

Every licensed kennel and cattery in England must have a full set of written procedures tailored to their specific premises, activities and setup. Most are working from generic templates, out-of-date documents, or nothing at all.

Generic templates do not pass

Trade body templates are a starting point but inspectors need documents that reflect your actual premises, your isolation setup, your monitoring method and your specific activities. A Word doc with blanks left in is not compliance.

Your star rating determines your licence length

A 2-star rating means annual inspections and a 1-year licence. A 5-star rating means a 3-year licence. The difference between them is almost entirely documentation. That is a real cost difference every year.

DEFRA guidance changes. Yours does not.

DEFRA updates its statutory guidance regularly. Most operators do not know when a change affects their documents. Your pack goes stale without you realising until an inspector flags it at renewal.

Unannounced visits happen with no warning

Following a complaint or a licence condition breach, the council can inspect without notice at any time. If your documents are not current and accessible when they arrive, there is no grace period.

First-time applicants get it wrong and do not know why

New applicants are capped at 4 stars on their first inspection. Most score lower. The reason is almost always documentation. Getting it right first time sets the foundation for every renewal that follows.

Sole operators have no one to check their work

If you run your kennel or cattery on your own, there is no colleague to sense-check your documents before you submit them. One missed condition, one outdated procedure, and your star rating pays the price.

Renewal paperwork starts all over again

Without a system, every renewal means digging out last year's documents, trying to remember what changed, and hoping nothing has been updated by DEFRA since you last looked. Most operators spend days on something that should take an afternoon.

A low star rating costs you customers

Dog owners search for licensed kennels and catteries. They see your star rating before they see anything else. A 2-star rating next to a competitor's 5-star is a real commercial disadvantage you carry every day until your next inspection.

From zero to inspection-ready in 15 minutes.

1

Answer 8 questions

Tell us about your premises, your activity type, your isolation setup, your monitoring method and your vet practice. Takes under 5 minutes.

2

Get your full document pack

StarReady generates all 10 DEFRA-required documents, tailored to your answers and built around the specific conditions your inspector will check.

3

Build your compliance folder

Upload your licence certificate, insurance, DBS certificates and inspection reports. Your compliance folder gap analysis shows exactly what is still missing.

4

Know your readiness score

Your inspection readiness score out of 100 updates as you complete each section. Open StarReady, see your score, know if you are ready. That simple.

Not a document tool. A compliance operating system.

From your first document to your 5-star rating. Every tool you need to know where you stand, fix what is missing, and stay ready all year round.

📄

10 DEFRA-compliant documents

Every document your inspector needs to see, generated in seconds and tailored to your specific premises, activities and setup.

All plans
📁

Compliance file storage

Upload and store your licence certificate, insurance documents, DBS certificates, training records and inspection reports. Everything in one place.

All plans
🎯

Inspection readiness score

A score out of 100 that reflects your documents, your compliance folder, your profile and your setup. Know if you are ready before the inspector arrives.

All plans

Star rating gap analysis

See exactly what stands between you and a 5-star rating. Content-level validation of your documents against every required and optional higher standard.

Pro and above
📅

Renewal tracker

Licence expiry countdown, renewal submission tracker and automated reminders at 12, 8 and 4 weeks before expiry. Never miss a renewal window.

All plans
🔍

Document analysis panel

Every document has a dedicated analysis panel showing the DEFRA condition it satisfies, what your inspector specifically checks for, and a content score out of 10.

Pro and above
📋

Daily compliance log

Log daily animal checks, feeding records, temperature and observations directly in StarReady. Builds a 30-day timestamped audit trail you can download as PDF and show your inspector.

All plans
🔔

DEFRA guidance monitoring

StarReady checks the DEFRA animal activities licensing guidance page daily. If anything changes, you get an email alert so you can update your documents before your next inspection.

All plans
🔗

Inspector share link

Generate a read-only link to your full document pack. Send it directly to your council or inspector. No login required. Link expires after 30 days.

Pro and above

Staff read confirmations

Staff sign off that they have read specific documents. Builds a timestamped audit trail that inspectors like to see for multi-staff operations.

Pro and above
🔍

Mock inspection mode

Walk through every DEFRA condition before your real inspection. Pass, fail or mark not applicable. See your score and identify gaps before the inspector arrives.

Pro and above
💬

AI compliance assistant

Ask anything about your DEFRA licence, your documents or what your inspector will check. Trained on LAIA 2018 statutory guidance and personalised to your premises.

Premium only
See the full feature list

Less than one consultant visit. Every year.

A pre-application advice session with your council costs from around £100 plus VAT. A compliance consultant charges £400 per day. StarReady starts at £14 per month.

★ Founding member offer: First 50 subscribers pay £14/month Starter and £20/month Pro forever. Prices increase after 50 subscribers. Currently 47 spots remaining.
Starter
£19/month
£14
/month for founding members
Everything you need to get inspection-ready and stay that way.
  • 10 DEFRA-compliant documents
  • Tailored to your premises and setup
  • PDF export and download all as ZIP
  • In-app document editing
  • Compliance file storage
  • Inspection readiness score
  • Renewal tracker and reminders
  • Daily compliance log
  • DEFRA guidance monitoring and alerts
Start free trial
Premium
£49/month
£35
/month
Full compliance handled. AI assistant personalised to your premises. Founding member price locked in forever.
  • Everything in Pro
  • AI Compliance Assistant
  • Personalised to your wizard answers
  • Unlimited compliance questions
  • Compliance history PDF export
Start free trial

All plans include a 14-day free trial. Nothing charged until day 15. Cancel any time. No long-term contract.

Your inspector could arrive tomorrow.

Get your full DEFRA-compliant document pack, compliance folder and inspection readiness score in 15 minutes. Start your free trial today.

Card required. Nothing charged for 14 days. Cancel any time.